Be Live Experience Playa La Arena - Puerto de Santiago (Tenerife)

Calle Lajial 4, Puerto de Santiago (Tenerife), Spain, 38683show map
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Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Spain

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Built in an elegant style, Be Live Experience Playa La Arena has 432 rooms with panoramic views of the sea. It is an attractive establishment dating back to 2000. There are 24-hour front desk assistance, medical service and free shuttle service in addition to storage for belongings, a safety deposit box and an ATM available on site.

Santiago Del Teide is 8 km from this hotel in Puerto de Santiago. The hotel is within 1 km from the city center of Puerto de Santiago.

Staying at Be Live Experience Playa La Arena, guests also have quick access to nightclubs and a theme park.

Sur Reina Sofia airport is situated around 35 km away from the property.


Climate control, a storage space and a balcony are provided in all rooms of the hotel. Guests will enjoy views of the Atlantic Ocean from their rooms. Every soundproof room at the property is equipped with a shower, a bidet and toiletries in the bathrooms.

Eat & Drink

Dining options include an onsite family restaurant serving a wide range of vegetarian dishes. The coffee bar features billiards, a piano and a terrace offering refreshing soft drinks, beers and wines. Tapas y mas tapas and Incognito can be found about 150 meters away.


Cars and bikes are available for rent at this hotel.


Leisure facilities include a gym and yoga classes in addition to such spa facilities as a wellness centre, a solarium and a hot tub. It has an outdoor pool and offers archery, lawn tennis and mini golf for active time spending.


Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible at a location nearby at EUR 4 per day.

Number of floors:   6.  Number of rooms:   432.

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Free Wi-Fi

Free Wi-Fi in public areas


EUR 4 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet


Snack bar


Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Adventure sports
  • Tennis court
  • Volleyball
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery


  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter


  • All inclusive
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Special diet menus
  • Buffet breakfast


  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying


  • Babysitting/Child services
  • Playpen
  • Video games
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Massage

Room view

  • Sea view
  • City view
  • Ocean view
  • Pool view
  • River view
  • Partial View

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds


  • Bath/ Shower
  • Hair dryer
  • Free toiletries
  • Lighted makeup mirror


  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:30FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
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Rooms and availability

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  • Nearby
  • Restaurants
Agua Azul TenerifeAgua Azul Tenerife1400 ft
Mora Club la NocheMora Club la Noche2700 ft
Asociacion Viudas Mayores Brisas del PuertoAsociacion Viudas Mayores Brisas del Puerto1700 ft
Playa de la ArenaPlaya de la Arena600 ft TenerifeSpain
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Tapas y mas tapasTapas y mas tapas400 ft18 Avenida Maritima Puerto de Santiago
The Blarney StoneThe Blarney Stone400 ftAvenida Maritima Puerto de Santiago, 18
Domu MiaDomu Mia600 ftav.V centenario n.58 loc.39-40
Juan LanasJuan Lanas700 ftAvda. Maritima 22
PanchoPancho700 ftPlaya de la Arena
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Getting around
Sur Reina Sofia (TFS)20.9 mi
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FabulousBased on  170  reviews
  • 7.0
    Very good

    Very impressive Reception area

    Didn`t like being charged 4 euros per day for tea making facilities in our room; Being charged 12 euros after some person nicked my hotel towel from my sunbed; Hotel staff are generally very unfriendly especially at reception; Hotel used to be owned by the Springes group which was a better experience including cocktails at the bar ( no longer available ) and bathrobes /slippers in room. It is a nice comfy hotel but do not expect personnel service ; you are very much just a number to the staff!!

  • 9.6

    Despite ugly looking architecture of the building, hotel is really good. It is busy, but spacious. Good location, Los Gigantes in 2 minutes drive. Nearby - public, black sand beach, number of restaurants, shops, supermarket. Free parking on streets around. Cozy, big rooms were cleaned every day. Various good food for breakfast, and delicious assortment for dinners. Animation team, lots of different kind of events, nice pools and sunny part of island. So, really good place for vacation for more or less reasonable price – 110 EUR/night for double room with HB catering.

    They did not give us requested during booking room in upper floors. It was even confirmed! And did not agree to change.

  • 8.8

    Clean with good hotel infrastructure and animation for adults and kids. Very close to the beach la Arena and public transport.

    Some sections of the hotel were under construction during our visit and noise was coming from them. The bed could be more comfortable since missing double bed but two beds set together. I think we had more choice of meat and seafood last year.

  • 7.4
    Very good

    The kids loved the slide. Our five year old could go down by herself and not go under when she hit the water. The view from the balcony was awesome. The play area with the pirate ship was fun. The lobby area has lots of seating to relax in and was always sparkling. The pool area was great and always clean. The area outside the resort was safe and most business owners were friendly with two children in tow. Handy grocery store near by and the volcanic beach was fun.

    The beds are really not comfortable. I had read reviews about it and thought people were complaining about nothing but they were not. Some pool staff do not know English so there was a language barrier for kids who got in the slide path a couple of times. Family rooms could be bigger. I would pay more for a bedroom off of the sitting area. I did not like the one cockroach in my bathroom and the bath water backing up into the bathroom floor. We had to pay for an upgrade of ten euros a day. Every extra costs money. Be up front that wifi will cost money too. Include it in my total price.

  • 7.0
    Very good

    nice pool, smile staff, location

    u can't buy drinks on the pool if U not all exclusive...but..if U all exclusive U can get everything (better drinks or coffie from machine) and details and details

  • 7.8

    Eating outside on terrace. Animation team very good.

    Disruption due to decorators and some facilities not available!

  • 7.4
    Very good

    Good place to stay for 3-4 nights but my advise put extra 10€ per night and upgrade your room. rooms with pool/sea view are much better. I very liked my 510. it was at the very end of second wing of the hotel which is away from central pool with children area. quiet and relaxed atmosphere. would definitely recommend for families with kids.

    The queues, there was a queue for everything. Cleaners ignored "do not disturb" note. I didn't complain about first episode but unfortunately I did on second. I enjoyed topless sunbathing on balcony when she entered.. the range of food is ok for 3*. you have to pay extra for good coffee.

  • 6.6

    The pool area was very nice and perfect for chilling in the sun with lots of sunbeds, the breakfast and lunch selection was nice and snacks at pool bar, good selection of drinks as well! Loved how clean everything was, but the rooms a bit dated. Location was ok but not a huge amount around but lovely small black sans beach across road which is very nice with a couple of restaurants

    Beds unfortunately were not comfy at all, every move from upstairs could be heard so we didn't sleep well, the entertainment was nice but probably aimed more at older generations, staff were not helpful and one waiter in particular was very rude, strange things like having to pay 3 euros per use of iron and wifi 20 euro for 7 days even if you are not there for 7 days and only one device allowed.

  • 4.2
    Guest rating


    Staff very inkompetent by check in. Very Stressed an unhelpfull. Long waitingtime. Payed extra for adults only, but the room was very close to wateslide and pool for the children!! Idiotic!!!Extreme noice from childrens pool the whole day. Adults only is absolutly fraud...never choice this hotel, if you dont have children. Birds was eating from the buffet at poolbar.Incridyby health dangerous. Drunk and noising russian at pool all Day. Bad service. Cleaning very late in the afternoon. Had to ask 3 times for getting the coffeemaker and minibar, which wad ncluded in our "adults only". Never, never this " hotel" again!!!

  • 7.4
    Very good

    we loved the staff always helpful and polite nothing was to much to ask (specially at the restaurant ). At the reception desk I felt that some of the ladies that were there weren't as welcoming as the rest.

    Sadly we had an extremely squeaky bed also some of our towels had holes and our bed linen have a stain and some little holes too.

  • 5.4
    Guest rating

    The pool

    Being double booked and not telling us till we arrived, with no choice but to go to another hotel, the upgrade when we arrived back the next day was no better than we booked,not good!! The Food was always cold! In the restaurant! one bar, they have we were treated like football fans queuing for our drinks at the bar we were segregated int 2 areas, 2 bar men serving between 150-200 people, this hotel was one of the biggest with the least going for it!!!!?I must say all the staff were pleasant I will not stay here again John & Jean Britten

  • 10.0



  • 3.2
    Guest rating

    its used to be posh hotel but nothing left from previous tomes.

    Rude staff,pidgins and other birds walking over your food in restaurant,lots of noises in night time,food very poor choice and poor quality,rooms worn off long time ago, all inclusive drinks taste like someone made them in garage,you pay for safe,Internet- which is just so slow you cant do lot with it,balcony doors was broken,asked to fix it ,nobody this is not 4 star hotel at all.very disappointed .never will come back.

  • 9.6

    The refurbishment of the rooms and the friendliness of all the staff. It was our 12th visit!!

    The dining area has become very noisy. All the soft furnishings have been removed to give a modern look. Needs new design to absorb sound and echoing.

  • 7.8

    A little more control at dinner when other guests were grabbing as much food as they could and not waiting on the queue like everyone else. Staff saw this and said and done nothing

    The queues, there was a queue for everything

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Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Spain

Use Badge
Good to know
Check-infrom 15:00-23:30FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
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Getting around
Sur Reina Sofia (TFS)20.9 mi
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